STORE POLICY

Returns & Refunds

If for any reason you are not completely satisfied with your purchase, we offer a full refund for returns made within 15 days of delivery. To qualify for a refund, the item must be returned in its original condition, unused, and with all original packaging.

To initiate a return, please contact us with your order details. Once we receive and inspect the returned item, your refund will be processed promptly. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part.

Order Processing & Shipping

All purchases will be shipped within 3-5 days from the date of order placement. You will receive a confirmation email with tracking details once your item has been dispatched.

One-of-a-Kind Pieces

Due to the handmade and unique nature of each design, no two bags are ever the same. Variations in pattern, texture, and color are a part of what makes your bag truly one of a kind.

Sustainability Promise

We proudly use upcycled and responsibly sourced materials. Your purchase supports slow fashion and reduces waste through intentional design.